TheCoLab is a customer research panel. It’s the perfect place to take part and share your thoughts to help us develop exciting new entertainment ideas and concepts. Plus it’s free to join and each time you complete a survey there’s a chance to win great prizes and rewards like SKYCITY dining or hotel vouchers!
In these Terms and Conditions, references to "we", "our" and "us" are to SKYCITY Entertainment Group Limited and its subsidiary companies, TheCoLab and their partner agencies.
Participation in our research, surveys and community activities signals your agreement to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, please do not sign up to be a member of TheCoLab or agree to be contacted by us to participate in any research activity.
We reserve the right to vary these Terms and Conditions at any time without notice.
By signing up to be a member of TheCoLab, you warrant that:
You acknowledge and accept that:
We may, from time to time, offer participants the chance to win prizes and/or the opportunity to redeem rewards on such terms and conditions as specified.
Unless otherwise specified in the particular terms and conditions for the offer, the following general terms and conditions will apply:
TheCoLab is an exclusive community where people can express their opinions through regular surveys and polls. TheCoLab is managed by SKYCITY for all of the business operations and our partner agencies.
We are committed to maintaining your privacy and anonymity. When you join or participate in any of our research, surveys, and communities your personal information and responses are treated as completely confidential.
When we run surveys, and ask for your opinion, your responses are aggregated. This way we don’t link your contact details to your responses, and your anonymity is preserved.
By becoming a member of TheCoLab, you agree to receive emails from TheCoLab inviting you to participate in our research, surveys and community activities.
Participation in each survey is voluntary. When you complete a survey, we may request further personal information from you.
If you wish to opt-out of receiving communications from TheCoLab at any time, you may email firstname.lastname@example.org and notify us that you wish to opt-out or end your membership to TheCoLab, or you may use the "unsubscribe" function located on a communication from TheCoLab.
If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. If you do refuse or erase some or all cookies then some of the features or services of our website may not function properly or be fully available.
We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track user movements, and gather broad demographic information.
We may also collect anonymous data (which is not personal information) relating to your activity on our websites (including IP addresses) via cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information because it does not identify you or anyone else, the New Zealand information privacy principles do not apply and we may use this information for any purpose and by any means whatsoever.
We will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls, password access, secure servers and encryption of credit card transactions.
If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices
Any enquiries regarding this Privacy Statement can be sent to email@example.com